Type of System in the Business
- Transaction Processing Systems (TPS)
Transaction Processing Systems (TPS) is a basic business system that serve the organization’s operational level. The input are transactions and events. The processing such as sorting, listing, merging and updating. The output are detailed reports, lists, summaries. The users are operations personnel and supervisors.2 Management Information Systems (MIS)
- Management Information Systems (MIS)
Management Information Systems (MIS) is a serve management level that provide reports and access to company data. The input can be a summary transaction data, high-volume data or simple models. The processing such as routine reports, simple models, low-level analysis. The output are summary and exception reports. The users are middle managers
- Decision-Support Systems (DSS)
Decision-Support Systems (DSS) is a serve management level with data analysis for making decisions. The input can be low-volume data or massive databases, analytic models, and data analysis tools. The processing is Interactive, simulations and analysis. The output such as special reports, decision analyses and responses to queries. The users can be a Professionals or staff managers.
- Executive Support Systems (ESS)
Executive Support Systems (ESS) is a provide communications and computing environment that serves the organization’s strategic level. The input are external and internal aggregate data. The processing can be a graphics, simulations or interactive. The output such as projections, responses to queries the users are Senior Managers.
Four Business Function in the Enterprise
- Sales and Marketing Systems
- Help identify customers
- Develop products and services
- Promote products and services
- Sell products and services
- Provide ongoing customer support
- Manufacturing and Production Systems
- Planning, development, production of products and services
- Planning, development, maintenance of production facilities
- Acquisition, storage, availability of materials
- Scheduling materials, facilities, labor
- Controlling the flow of production
- Finance and Accounting Systems
- Manage firm’s financial assets: cash,stocks, bonds, etc
- Manage capitalization of firm and finding new financial assets
- Maintain and manage financial records
- Human Resource Systems
- Identify potential employees
- Maintain employee records
- Track employee skills, job performance, and training
- Support planning for employeecompensation and career development